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Our philosophy is
simple - we listen, we respect and we protect.
Your-Call’s objective is to deliver a truly independent,
secure, impartial and external disclosure management system.
We vigorously respect and protect confidentially and anonymity.
A common failing of an organisation's complaint and ethics
program is insufficient or inadequate communications options.
Too often organisations mistakenly believe the “open
door” policy and internal hotlines will serve all their
needs. By doing so organisations run the real risk of not
capturing information relating to corrupt, illegal or undesirable
conduct. A recent survey of employees showed that a third
of them had witnessed unethical or illegal conduct in their
workplace. However of these employees over half did not disclose
what they observe because of fear of retaliation and reprisals
if reported internally. This is why we are so rigid
on our independence and accountability policies.
Our services are aimed at addressing any imbalance by giving
independent quality assurance to an organisation's systems
of control.
We do not set out to replace existing internal complaint
programs but to complement them.
The services provided enhance an organisation’s commitment
to its corporate governance obligations and invariably lead
to improved morale by giving employees the power to act.
The keys to an effective external reporting function are:-
- Independence,
- Accountability,
- Honesty,
- Integrity, and
- Transparency.
We embrace
your honesty and integrity
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