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Your-Call - Fraud reporting
 

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    Your-Call Whistleblowing Services
    ....including Fraud Reporting

Your-Call has developed a new approach to disclosure management, fraud reporting and the receipt of information from whistleblowers.

It incorporates an exciting and powerful innovative web based reporting service to the traditonal telephone which provides:-

an independent, secure, confidential communication solution to receive disclosures (information) about dishonesty, fraud, unsafe environments, unethical and other inappropriate behaviour in the workplace or in respect of business relationships and transactions.

Scroll to bottom of the page for Fraud Reporting Case Study

What we offer?

Your-Call offers two options for its whistleblowing service :-

Web Based Fraud Reporting Solution

Option One

Web based Solution operating 24 hours a day, 365 days a year by completing a standard on-line Protected Disclosure Form™.

make a secure fraud report

Online - Fraud Reporting Solution PLUS Option Two

Web based Solution PLUS which includes the web based solution (Option One) with a choice of options and ancillary services.

Options include:

  • Design of a specifically designed Protected Disclosure Form™ for the submission of information
  • Design of specifically formatted reports for delivery of information to the nominated person in your organisation
  • Confidential alert line to a dedicated 1300 or 1800 telephone service answered by one of our specially trained Protected Disclosure Officers
  • Telephone Message Bank
  • Facsimile
  • Secure Email
  • Locked Mail Bag

Ancillary Services include:

  • Development and implementation of a whistleblower protection program
  • Education, training and promotion
  • Analysis and resolution of confidential information

Our  Web based Solution offers the following benefits:-

  • independence yet it complements and does not need to replace the existing   confidential alert line & other fraud reporting / whistleblower protection systems that may or may not be already in place in the organisation
  • a secure and confidential communication with no direct human interaction removing the feeling of being interrogated which is often reported by whistleblowers
  • accessible anywhere there is an internet connection
  • coverage 24/7 365 days
  • prompt receipt of information by the board member(s), director(s) executive manager allowing them to potentially take immediate action
  • information in “raw” not interpreted format i.e. the actual words of the user of the system (“caller”)
  • relatively low cost to implement and administer
  • provision of a greater level of corporate governance
  • increased protection of brand and reputation

whereas the Web based Solution PLUS enables organisations to upgrade the web based whistleblowing or whistleblower solution to include the more "traditional" services associated with the operation of a disclosure management service.

Your-Call primarily accepts information from an employee but our service can be customised to accept information from a customer, supplier or shareholder.

We operate independently of your organisation and our processes have been bench marked inter alia against Standards Australia AS 8004-2003 "Whistleblower protection programs for entities".

FRAUD REPORTING CASE STUDY


Occupational Fraud & Abuse


This study is based on data compiled from 959 cases ofoccupational fraud that were investigated between January 2006 and February 2008. The median loss caused by the
occupational frauds in this study was $175,000. More than one-quarter of the frauds involved
losses of at least $1 million.The typical fraud in the study lasted two years from the time it began until the time it was caught by the victim organization.

Despite increased focus on anti-fraud controls in the wake of Sarbanes-Oxley and mandated consideration of fraud in financial statementaudits due to SAS 99, our data shows that occupational frauds are much more likely to be detected by a tip than by audits, controls or any other means. Forty-six percent of the cases in this Report were detected by tips from
employees, customers, vendors, and other sources. Tips were also the most common means
of detection in 2002, 2004, and 2006.

The Report includes frauds that impacted organizations in a number of different industries. The industries most commonly victimized by fraud in our study were banking and financial services (15% of cases), government (12%) and healthcare (8%). Among industries with at least 50 cases, the largest median losses occurred in manufacturing ($441,000), banking
($250,000), and insurance ($216,000).

Link:-

Association of Certified Fraud Examiners (ACFE) 2008 Report to the Nation on Occupational Fraud & Abuse (PDF File)

If you would like to  apply for Your-Call (please click here Apply for Your-Call)  or if you simply require more information on our services please Contact Your- Call.

 

 
 

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